STANDARD TERMS AND CONDITIONS OF SALE

1. Introduction: Welcome to Heartland ICF's E-commerce website. By placing an order with us, you acknowledge and agree to the following Standard Terms and Conditions of Sale ("Terms") for all purchases made through our website.

2. Definitions:

• "Heartland ICF," "we," "us," or "our" refers to the company offering the products for sale on this website.
• "Customer," "you," or "your" refers to the individual or entity placing an order on this website.

3. Products and Orders: a. The products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice. b. Placing an order on our website constitutes an offer to purchase the selected products, subject to these Terms. c. Upon receipt of your order, we will send an order confirmation via email. Please note that this confirmation does not signify acceptance of your order. It is an acknowledgment that we have received your order.

4. Acceptance of Orders: a. Acceptance of your order is contingent upon verification of product availability, payment authorization, and compliance with these Terms. b. We reserve the right to decline or cancel any order at our discretion, even after sending an order confirmation. In such cases, we will provide a full refund for any payments made.

5. Pricing and Payment: a. All prices listed on our website are in the currency specified and are exclusive of applicable taxes, shipping, and handling fees, unless otherwise stated. b. Payment is required at the time of placing the order. We accept major credit/debit cards and other payment methods as specified on our website.

6. Shipping and Delivery: a. Shipping and delivery times are estimates and may vary depending on the destination and product availability. b. We are not responsible for any delays or damages caused during transit. However, we will make reasonable efforts to assist you in resolving any issues with the shipping carrier.

7. Returns and Refunds: a. Please refer to our separate "Return and Refund Policy" for detailed information on our return and refund procedures.

8. Product Warranty: a. All products sold through our website are subject to the manufacturer's warranty, if applicable. We do not provide any additional warranties beyond what is stated by the manufacturer.

9. Intellectual Property: a. All content on our website, including text, graphics, logos, images, videos, and other materials, is the intellectual property of Heartland ICF and protected by applicable copyright and trademark laws.

10. Limitation of Liability: a. In no event shall Heartland ICF be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or this website.

11. Governing Law: a. These Terms shall be governed by and construed in accordance with the laws of the state of Kansas.

12. Amendments: a. We reserve the right to update or modify these Terms at any time without prior notice. Please review this page periodically to stay informed of any changes.

By making a purchase through our website, you acknowledge that you have read, understood, and agree to abide by these Standard Terms and Conditions of Sale. If you do not agree with these Terms, please refrain from using our E-commerce website for purchases.